faq
🔹 Category 1: General Questions
We specialize in premium LED signboards, ACP paneling, 3D acrylic and metal letters, glow signs, and custom retail branding solutions.
Our main office and workshop are based in Hubli, Karnataka — easy to find and always open for a visit!
Yes, we regularly take up projects across Karnataka and beyond — we believe great signage should reach everywhere!
Of course! We love when clients visit — it helps you understand our quality and process better.
We mostly specialize in custom-made signage, but we do keep a few quick-turnaround boards in stock.
We’ve proudly been in this field for over 12 years, serving businesses big and small.
Absolutely! We have a portfolio ready — just ask, and we’ll send you images or videos.
We serve both! Whether you’re a big brand or an individual looking for a name board, we’re here for you.
Yes, we can send you a digital catalog or brochure on WhatsApp or email right away.
Yes, we offer free basic design consultation to help you choose the right signage for your brand.
🔹 Category 2: Product Questions
A 2D board is a flat sign with graphics printed or pasted onto the surface, while a 3D board has raised elements like letters or logos, giving it a dimensional effect.
ACP stands for Aluminum Composite Panel, a durable material used in signage and building exteriors. It consists of two aluminum sheets bonded to a polyethylene core.
A well-maintained acrylic board can last 5–7 years outdoors and 8–10 years indoors, depending on weather conditions.
Answer 1: Flex boards are cheaper and widely used for temporary signage, while acrylic boards are more premium and durable for long-term branding.
Standard foam letters are not waterproof, but coated or sealed foam letters can be water-resistant.
Backlit signage has light coming from behind the letters, creating a halo effect, while front-lit signage has light shining directly from the front.
Yes, we manufacture custom metal letters in stainless steel, brass, aluminum, and other finishes.
A Super Sign is a high-end, fully customized LED signboard that combines premium materials, advanced lighting, and unique designs.
Yes, we provide edge-profile letters with smooth, polished edges for a more refined look.
Metal signage (stainless steel, brass, or aluminum) is the most durable, lasting 10–15 years with proper maintenance.
🔹 Category 3: Material & Quality
We use cast acrylic, which is stronger and more durable.
We use both Indian and imported LEDs depending on quality and budget.
Yes, we use IP65 and IP67-rated waterproof LEDs for outdoor signs.
Yes, our boards have smooth surfaces that don’t collect dust easily.
We offer both exterior and interior-grade ACP.
Yes, we use PVC foam, which is 100% termite-proof.
Yes, we use 304-grade stainless steel, which is rust-proof.
Yes, we use automotive-grade paint for better durability.
Our signboards last 5 to 15 years, depending on materials and maintenance.
Basic letters are flat, non-lit, and budget-friendly. Premium letters are 3D, illuminated, and stylish.
🔹 Category 4: Design Process
Yes, you can share your logo in JPEG, PNG, or vector format.
Yes, we provide a digital preview before starting production.
Yes, we offer 3D mockups to show how your sign will look.
Yes, we can provide a video walkthrough of the final sign.
Yes, we customize designs to match your interior colors and style.
We offer multiple revisions until you’re happy.
Yes, we can create signage in multiple languages.
Bold and simple fonts like Helvetica and Futura are best.
Letter size depends on viewing distance and sign location.
Yes, your inputs are always welcome and important.
🔹 Category 5: Pricing & Quotations
The price depends on size, material, lighting, and design complexity.
Yes, basic boards are charged per square foot.
Our quotation mentions whether GST is included or excluded.
Yes, we can provide an estimate based on your requirements.
We use premium materials that last longer.
Yes, we have bundled packages for multiple signs.
Vinyl flex boards are the most budget-friendly.
Yes, we offer special pricing for bulk purchases.
We specify if transport charges are included or extra.
Yes, the quotation remains valid unless there are major changes.
🔹 Category 6: Order & Payment
You can place an order by calling, visiting, or messaging us.
We accept bank transfers (NEFT/RTGS), UPI, and card payments.
EMI options are not directly available, but you can check with your bank.
Yes, we allow partial payments for large orders.
Yes, an advance payment is required to confirm the order.
Yes, we accept cash payments for local orders.
Yes, you can place an order via WhatsApp.
We start design finalization and production.
Orders can be canceled before production starts.
Minor changes are allowed before production starts.
🔹 Category 7: Site Visit & Measurement
Local site visits are usually free of charge.
Yes, we inspect the site before installation.
Our technical team takes the measurements.
We can schedule the installation later.
It’s not necessary, but recommended for approval.
Yes, if needed, we can recheck measurements.
Yes, we can show mock placements before fixing.
Yes, we frequently coordinate with architects.
The gap depends on board type and wall structure.
Not considering wall curves or uneven surfaces.
🔹 Category 8: Installation
Our professional installation team will install it.
Small boards take 1-2 hours to install.
For low-height boards, a ladder is enough.
Yes, we handle basic electrical connections for LED boards.
Yes, installation is included in most quotations.
We can complete the installation but can’t test the board.
Yes, we can install at night if needed.
Yes, we install on Saturdays and Sundays.
No, we use safe mounting methods to avoid damage.
Ensure the site is clean and accessible.
🔹 Category 9: Warranty & Support
Yes, all our signage products come with a warranty.
The signage materials such as acrylic, ACP, and metal are covered.
Yes, if the power supply fails due to a manufacturing defect, it is covered.
If the LED fails due to a defect, we’ll repair or replace it under warranty.
Simply contact us through phone or WhatsApp for warranty claims.
Yes, service under warranty is free for issues covered.
Yes, we offer Annual Maintenance Contracts (AMC) for regular checks.
Damage caused by misuse, accidents, or external impacts is not covered.
We aim to complete repairs within 3-5 business days.
Most service can be handled on-site without needing to remove the board.
🔹 Category 10: Technical & Miscellaneous
AC power (220V) is typically required for most signage boards
LED boards are energy-efficient, consuming very little power.
Yes, if you opt for RGB LEDs, you can control the light color.
Yes, we can provide dimmable LED signage for different lighting effects.
Yes, some of our LED boards come with smart features.
Wipe the board regularly with a soft, damp cloth to remove dust.
Yes, you can repaint metal or ACP signage for a fresh look.
For street-level visibility, larger boards (4-6 feet) are recommended.
Yes, we provide installation guides and videos for DIY setups.
Yes, we can match your logo’s colors using Pantone or RGB values.
We can create custom signage that fits into narrow spaces.
faq
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